Shipping policy
Shipping Policy – NEWBALM
At NEWBALM, we proudly offer worldwide shipping to bring our products directly to your doorstep, wherever you are.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Once your order is placed, our team carefully prepares and verifies your items to ensure top quality before shipment.
Shipping Time (Worldwide)
Delivery typically takes 3–7 business days after processing.
Please note:
- Delivery times may vary depending on your country, location, and customs procedures.
- During peak seasons or high demand periods, slight delays may occur.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, so you can monitor your shipment at any time.
Customs, Duties & Taxes
For international orders, customs fees, duties, or taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
Shipping Delays
While we aim to deliver within the estimated timeframe, NEWBALM is not responsible for delays caused by shipping carriers, customs clearance, or external factors beyond our control.
Incorrect Address
Please make sure all shipping details are correct before placing your order.
NEWBALM is not responsible for orders shipped to incorrectly provided addresses.